Antonique Koning has more than 20 years of experience working on a range of topics related to microfinance and financial inclusion and currently serves as CGAP’s Gender Lead. Antonique has expertise in consumer protection and responsible finance, customer centricity and empowerment. She is also involved in CGAP’s member engagement.

Antonique led CGAP’s work on customer protection and value and is a contributor to CGAP’s Customer Centric Guide. She has strong experience in program management and coordination, having led CGAP’s Africa team and managed a Euro 15 million capacity-building program for microfinance actors in Africa, the Caribbean, and the Pacific Islands. Before joining CGAP in 2004, she gained hands-on experience developing and implementing microcredit programs in El Salvador and working with savings banks globally.

Antonique has a Master’s degree in International Trade Management and Policy from the University of Birmingham and a Master’s degree in Applied Economics from the Katholieke Universiteit Leuven. She is based in Belgium and speaks Spanish, French, and Dutch.